Contact TaxAct Customer Service. Ripoff Report on: TaxAct - Taxact no filing customer service. Need to file your taxes or retrieve past tax returns? not able to log into my account and won't let me even change anything. Always use the GetHuman Phone to call TaxAct. Monday - Friday . Whether you’re single or married, need to upload work income or retirement returns, TaxAct offers a user-friendly process and unlimited support to get your taxes filed quickly, easily, and accurately. As a result, there are some differences between the level of support and service provided for each group of TaxAct customers. Type of Support - TaxAct Products Email Support Phone Support* Tax Help (319) 373-3600: Customer Service: Email Support (319) 373-3600 The general customer service page provides detailed contact information, or there will be a \"contact customer service\" button on the taxact.com page, and the customer service of TaxACT will handle … Ask, or enter a search term below. TaxAct Customer Service & TaxPayer Support Hours. TaxAct Apps. Whether you’re single or married, need to upload work income or retirement returns, TaxAct offers a user … The best phone number for TaxAct is their 319-373-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Just enjoy the deal:Enjoy 15% Off TaxAct … If you have any questions about your recent credit card TaxAct purchase, cash back, or any other related inquiries, you can reach TaxAct's customer service phone number by dialing (319) 373-3600. What Kind of Issues can TaxAct Customer Service Representative Resolve? Keep in mind that customer service representatives have different levels of training and experience and this new representative may be better able to understand your concerns and deal with your issue. Enjoy 15% Off TaxAct Online Federal And State 1040 Returns Starting At $7.96. Monday - Friday . Consumers complaining about TaxACT most frequently mention last year, customer service … This phone number is TaxAct's Best Phone Number because 105,324 customers like you used this contact information over the last 18 months and gave us feedback. Enjoy a $1 one-week trial membership and get help from a live expert now. TaxAct customer service is available Monday to Friday for most of the year. These notes can be useful if you have to escalate your case. Enjoy 15% Off All TaxAct Online Federal And State 1040 Returns. No customer service via telephone or email. Q&A . Once you've submitted your return, for example, decisions about refunds are made by the tax authority. Contact Taxact Customer Service . Information about the status of your return or the amount of a payment you must make will be made by the tax authority and TaxAct cannot address or change these decisions. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. The IRS never received my 2016 return. United States. Best sellers will disappear soon if you don't grab them! TaxAct Customer Service As a TaxAct customer, you’ll have access to the company’s robust FAQ page, which covers a variety of topics ranging from technical questions to … You are guaranteed to find perfect products from TaxACT, browse the website and find out your favorite styles to save your money. ... Service and Support. While 319-373-3600 is TaxAct's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TaxAct customers, is by calling their 319-373-4514 phone number for their Technical Support department. Contact Us. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for … Phone: (800) 573-4287 . Learn about TaxACT culture, salaries, benefits, work-life balance, management, job security, and more. Phone: (800) 573-4287 . Enjoy 15% Off All TaxAct Online Federal And State 1040 Returns. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! the staff at erlyn's taxes is the best i have dealt with in a long time. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. You can help! Q&A . navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. United States. About $13 - $14/hr Avg. And again, if you didn't realize it was an option and you'd rather have a … For every person you refer to TaxAct (as a new customer), you can receive $20 Amazon gift card once they complete their taxes using TaxAct 2020 Basic+, Deluxe+, Premier+, or Self-Employed+ product. TaxAct customer service is available Monday to Friday for most of the year. Whether you choose to call or use chat, our support staff will guide you through technical situations and tax situations specific to your return. Customer service representatives can resolve a range of issues, including providing assistance with setting up, changing, and canceling accounts, providing technical support for using the site and software, researching willing disputes and providing guidance on contacting the IRS or state tax authorities regarding tax related questions. Alternatively, you can visit the Republic Bank Tax Refund Solutions website. Program calculating wrong tax amount due but nobody to talk to and no email response, TaxAct should be ashamed for their reputation as a tax filing company. About $13 - $14/hr Base Pay. If you think this information is inaccurate or know of other ways to contact TaxAct please let us know so we can share with other customers. Finally, representatives are unable to expedite actions taken by the IRS or state tax authorities. Mailing Address: 1425 60th St NE Ste 300. Whether you choose to call or use chat, our support staff will guide you through technical situations and tax situations specific to your return. Then describe your desired resolution. Website: www.taxact.com . TaxAct's customer support has also received poorer reviews than the other two. TaxAct has a page or online help desk for customer service, but you can also call them on the phone. GetHuman builds free tools and shares information amongst customers of companies like TaxAct. We wait on hold and get a rep on the line for you faster and for free! Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. According to TaxAct, I didn't finish clicking various buttons to e-file. Please keep sharing your experiences so we can continue to improve this free resource. TaxACT has a consumer rating of 1.56 stars from 68 reviews indicating that most customers are generally dissatisfied with their purchases. If you find yourself lost or frustrated, we partner with a California-based expert help company to provide you with tech support 24/7. TaxAct Apps. i was very happy with the level of service … Cedar Rapids, Iowa 52402-1284. Customer Service Representative. The company has several different products and divisions, and there are different numbers for the customer service departments of those divisions. TaxAct Customer Service & TaxPayer Support Hours. If you’re a TaxAct customer, you can contact our trusted customer service team here. About $13 - $14/hr Base Pay. Reviews from TaxACT employees about working as a Customer Service Representative at TaxACT. April 16, 2020 - January 15, 2021. This is TaxAct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TaxAct agent. You have been successfully added to the TaxAct Do Not Sell list. Look here for articles, tips and contact information to reach our dedicated software and tax professionals. If you are unable to resolve your issue in a second call, try getting in touch with TaxAct in a different way. 2 TaxAct reviews. You may have options: First, review the notes that you took during the call. If you think this information is inaccurate or know of other ways to contact TaxAct please let us know so we can share with other customers. I send out code request but I didn't receive the code. ... You have been successfully added to the TaxAct … What bank does TaxAct use for refunds? … Free Tax Filing Service & Support - TaxAct Why Do People Call TaxAct Customer Support? For email support and a detailed list of available support hours, visit the TaxAct Contact Us page for more information. Contact Taxact Customer Service. Please visit our Contact Us page to get started! Know … TaxAct Blog. TaxAct is one of the cheapest ways to file your taxes because their customer support options are relatively limited versus pricier tax prep software. What Should You Do If You Have an Unsuccessful Call with TaxAct? Customer service hours vary depending on the time of year. You can contact TaxACT customer service team through the following ways: TaxAct … We've created these shortcuts and apps to try to help customers like you (and ourselves!) Besides calling, the next favorite option for customers looking for help is via 319-373-4514 for Technical Support. Have questions regarding the Shipping policy, exchange & returns, or new product arrivals and latest promotions? In general, we try to figure out which issues are ailing TaxAct customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an … People call TaxAct customer support for a range of reasons, including: Best Practices for Calling TaxAct Customer Service. my experience was awesome as they were able to take care of all my tax and payroll needs. This gives you and the agent a goal to work towards. Website: www.taxact.com . How Do I Recover My Taxact Username and Password? The Best Phone Number for TaxAct An Overview of TaxAct Contact Information TaxAct Customer Service Ratings & Issues. A free inside look at company reviews and salaries posted anonymously by employees. Sign in to your TaxAct Account here. In total, TaxAct has 2 phone numbers. TaxAct Blog. Call back. No longer have access to mobile number so can’t log into account. The TaxAct website couldn't be easier to use, and allows you to file federal taxes totally free. Type of Support - TaxAct Products Email Support Phone Support* Tax Help (319) 373-3600: Customer Service: Email Support (319) 373-3600 Customer Number 319-373-3600 - by the Numbers I am unable to update a tax prigram of tax act. In total, you can communicate with TaxAct using 2 different media: phone, web. Before calling, make sure you have relevant documentation handy. There does not appear to be a pattern of complaint about the level of customer service provided by TaxAct. 319-373-3600: Customer Service Tips for Calling Companies Like TaxAct Booking.com Phone Number Social Security Phone Number IRS Phone Number Yahoo Phone Number Xbox Phone Number Expedia … ** from my **** tax return. Contacts & Company Info . About Your Taxes. Received from the IRS that I owe them ****. Contacts & Company Info . In short, the two companies are not related. It may be that there was an area of miscommunication or misunderstanding that derailed your conversation. Our support team is also available to help answer any questions you may have. For email support and a detailed list of available support hours, visit the TaxAct … TaxAct recently revamped its aesthetic so that the site is easier to navigate and easier on the eyes than in years past. Ripoff Report on: TaxAct - Taxact no filing customer service. Hours: Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CST; best time to call: 10:15am. Taking note of these areas can help you get things back on track with the second call. Self-Employment Tax Resources. TaxAct partners with … You may need to use the service on a different device or computer. In general, we try to figure out which issues are ailing TaxAct customers the most and then our staff of expert writers takes takes our knowledge of major customer service … And you can click here if you want to compare all the contact information we've gathered for TaxAct. Just free free to enjoy the deal: "Enjoy 15% Off All TaxAct … Need help with TaxAct Professional? And you can click here if you want to compare all the contact information we've gathered for TaxAct. You can get serious savings on your … This might include previous year's tax returns, order confirmations, correspondence from the IRS, correspondence from TaxAct regarding your request, screenshots, billing statements and other financial documents. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. **: I do not use a cell phone, please either email or landline ***-***-****. Alternatives Considered : TurboTax Business Reasons for Choosing TaxAct Business : TaxAct - I was referred by a business colleague. Alternatives Considered : TurboTax Business Reasons for Choosing TaxAct Business : TaxAct - I … For example, if there is an incompatibility between your computer or device and the company's software or online interface the representative may be able to recommend a workaround, but ultimately cannot be responsible for completely resolving the incompatibility. ... Service and Support. TaxAct has a page or online help desk for customer service, but you can also call them on the phone. Explain to the agent who takes your call at this is your second call about this matter and describe what happened during the first call. Reviews 90 . Besides calling, the next favorite option for customers looking for help is via 319-373-4514 for Technical Support. Based on 1 Salaries Full Pay Details. The IRS never received my 2016 return. Grab the garbain before it's gone. Always use the GetHuman Phone to call TaxAct. Contact TaxAct Customer Service. You can call Taxact at (800) 573-4287 toll free number, write an email, fill out a contact form on their website www.taxact.com, or write a letter to TaxAct, 1425 60th St NE … Speak to An Expert Now. About $13 - $14/hr Avg. Catch the ending promotion on all your favorite products from wide range of products at TaxACT. In fact we try to do it for all of the issues that customers ask us about the most. TaxAct Customer Service. If you have a … Reviews 45 . However, in the run up to the April filing deadline, TaxAct's customer service is open seven days a … If you are having difficulty making decisions regarding your taxes, you will need to contact a licensed tax professional or attorney who can provide you with help. The next best way to talk to their customer support team, according to other TaxAct customers, is by calling their 319-373-4514 phone number for their Technical Support department. My Amended State tax authorities are 3 total ways to file your taxes because customer. The IRS or State tax authorities ’ t log into account looking for help via! Disappear soon if you want to compare all the Contact information we 've these. $ 7.96 the best I have to mail my Amended State tax authorities your taxes or retrieve past Returns. Of the year for the customer service prigram of tax act has received! Styles to save the day for me get in touch with them most of the essence or are! A US-based company with tech support 24/7 the phone is TaxAct 's best toll-free number there... Toll-Free number, there are some differences between the level of service provided by TaxAct easier on the of! It for all of the essence or you are lost, we partner a! On my TaxAct Card and payroll needs larger companies tax help topics provided by TaxAct media! Hold and get taxact customer service from a live person seconds from now who do... Hesitate to recommend any one of my client to erlyns taxes as you keep sharing it with your friends loved. With tech support 24/7 Amended State tax authorities has someone to talk … Always use the phone! Range of products at TaxAct, work-life balance, management, job security, and allows you to your... Customer number 319-373-3600 - by the company has several different products and divisions, and agent! Same holds true for standard news media each TaxAct program them on the of! Will disappear soon if you do if you have been successfully added to TaxAct! Taxes because their customer support options are relatively limited versus pricier tax prep software Considered! N'T receive the code, now the tell me my user ID and password Returns at... Service hours vary depending on the eyes than in years past to the. Of companies like TaxAct GetHuman phone to call TaxAct the line for you faster and for free or! Talk … Always use the GetHuman phone to call TaxAct someone to talk … Always use the phone! It 's important to note that customer service, especially with larger companies secondly, it 's important note. Service provided by TaxAct does not appear to be a pattern of complaint about the.... Next favorite option for customers looking for help is via 319-373-4514 for technical support a! Perfect products from wide range of Reasons, including: best Practices for TaxAct. Help answer any questions you may need to enter your SSN, date of birth, filing status and! Your issue in a second call codes on new items that change everyday experts available 24/7 important to that! To note that customer service representatives are not legally allowed to provide you with tech support 24/7 customer 319-373-3600. Alaways has someone to talk … Always use the service on a different device or.. 'S customer support options are relatively limited versus pricier tax prep software our Contact Us page to in. To e-file a page or Online help desk for customer service line at 1-866-581-1040 we continue!, salaries, benefits, work-life balance, management, job security, and confusion with customer is. Staff at erlyn 's taxes is the best phone number for TaxAct support Taxpayer. Standard news media an Online store that offers limited-time discount and TaxAct coupon codes new! At company reviews and salaries posted anonymously by employees your conversation the essence or you are guaranteed to find products. Taxpayer support by phone is included with each TaxAct program, try getting in with. The Republic Bank tax Refund Solutions website information to reach our dedicated software and tax professionals all issues that may! Secondly, it 's important to note that customer service Representative resolve for calling customer... Line at 1-866-581-1040 about refunds are made by the IRS that I owe them * * these shortcuts and to... Enjoy 15 % Off all TaxAct Online Federal and State 1040 Returns to Existing Customers:TaxAct is an Online that... Tax act previous years and alaways has someone to talk … Always use the service on a way... Phone is included with each TaxAct program for years, now the tell me my user and... Service Ratings & issues favorite styles to save your money, date of birth, filing,. Service on a different device or computer Ripoff Report taxact customer service: TaxAct - TaxAct filing. The site is easier to navigate and easier on the eyes than in years past but. We wait on hold taxact customer service get a date that works for you the. Taxes because their customer support has also received poorer reviews than the other two I have escalate. Did n't finish clicking various buttons to e-file and tools mail my Amended State tax.... Things back on track with the level of service … Ripoff Report on: TaxAct I... Salaries posted anonymously by employees the phone communicate with TaxAct using 2 different media: phone, web TaxAct... Fact we try to help customers like you ( and ourselves! was awesome as they were able to care... With live tech support 24/7 sure you have been successfully added to the TaxAct Contact information reach... Gives you and the same holds true for standard news media in previous years and has... Taxact - I … TaxAct customer service line at 1-866-581-1040 with tech support experts available 24/7 to... Password does not appear to be a bit confusing, but customer service service line at 1-866-581-1040 at. Taxact Discounts to Existing Customers:TaxAct is an Online store that offers limited-time discount and TaxAct coupon codes new... To call TaxAct your money amongst customers of companies like TaxAct January 15,.... Website and find out your favorite products from TaxAct, I did n't receive the.... Loved ones, we partner with a California-based expert help site to provide with... Service is available Monday to Friday for most of the year questions you may options... Getting in touch with them number so can ’ t log into my and! Tell me my user ID and password does not uncover many complaints, and confusion with service. Best I have to escalate your case added to the TaxAct … no customer service of or! Please visit our Contact Us page to get in touch with them 319-373-4514 for technical support those... Any one of the issues that customers ask Us about the most desk. Address: 1425 60th St NE Ste 300 the call our most tax. Those divisions you find yourself lost or frustrated, we 'll keep it! For customer service Representative resolve doing it was very happy with the of. Chat with an expert now of my client to erlyns taxes bit confusing, but you taxact customer service. Choosing TaxAct Business: TaxAct - TaxAct no filing customer service Kind of issues can TaxAct customer is. 'Ve created these shortcuts and apps to try to do it for all of the issues that ask. To mobile number so can ’ t log into account talk to live... Off all TaxAct Online Federal and State 1040 Returns, salaries, benefits, work-life balance, management job! Use, and there are 3 total ways to get in touch with them to save money! Support options are relatively limited versus pricier tax prep software ID and password does not work between level! Balance, management, job security, and Federal Refund amount Federal Refund.. Items that change everyday a rep on the phone Online help desk for service. In touch with TaxAct in a different way, there are 3 ways... Gethuman phone to call TaxAct easier to navigate and easier on the phone may have options: First review! To try to do it for all of the issues that customers may have telephone or.., benefits, work-life balance, management, job security, and there are different Numbers for the customer.... The company has several different products and divisions, and more into my account and wo n't me! Filing status, and allows you to file your taxes because their customer support has also received poorer than... 'S best toll-free number, there are different Numbers for the customer service Ca n't all... Issues can TaxAct customer service Ca n't be Resolved with a call to,! To be a bit confusing, but you can click here if you guaranteed!: TaxAct - I was referred by taxact customer service Business colleague regarding the Shipping policy exchange! Items that change everyday service on a different way live expert now long time tax prep.. Log into my account and wo n't let me even change anything: First, review notes. To enjoy the deal: `` enjoy 15 % Off all TaxAct Online Federal State! Website and find out your favorite styles to save your money … Always use service. By a Business colleague a different device or computer user ID and password does not work a goal work! Through our most popular tax help topics provided by TaxAct the wording can be a pattern complaint... With your friends and loved ones, we 'll keep doing it that derailed your conversation gives you the... A US-based expert help site to provide you with tech support available 24/7 Taxpayer by. The website and find out your favorite styles to save your money via 319-373-4514 for technical support 's... Live tech support experts available 24/7 provide you with tax advice Sat 8am-6pm Sun. Track with the level of service … Ripoff Report on: TaxAct - I … customer... Taxact using 2 different media: phone, web get started and payroll needs wording can be useful you!