ADDITIONAL TERMS AND CONDITIONS FOR STRAIGHT TALK INTERNATIONAL LONG DISTANCE SERVICE. StraightTalk offers both iOS and Android smartphones, or you can bring your own phone. When it comes to mobile hotspot service, you select and pay for your plan just like you would for any Straight Talk mobile service plan. These maps are for general informational purposes only. Some features are available only on Straight Talk phones purchased from Straight Talk and will not be available if you have purchased a Straight Talk SIM card or Activation Code for use on your own phone. Please note: You will need to enter your Straight Talk phone number in order to see Data Add-on plans. Straight Talk Service Plan Cards: Straight Talk Service Plans are available at Walmart stores and online at and These remedies are the Consumer’s exclusive remedies for breach of warranty. How to Obtain Warranty Service . ), riot, strike, war, terrorism or government orders or acts. Straight Talk is not responsible for any Service outages, interruptions in service or decline in the quality of service regardless of the cause. Straight Talk Auto-Refill: You may enroll by registering your credit or accepted debit card (with Visa or MC logo) at and you will receive a recurring charge to your credit or accepted debit card on your Service End Date each month which will automatically refill your Straight Talk service with the Straight Talk Plan you select. Straight Talk is not responsible for any information on your phone, including sensitive or personal information, data or photographs. If you do not give us your Primary Address, we will block your ability to use Wi-Fi calling. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Your ILD Service will only work when Straight Talk Service is active and when you have a positive balance in your Account. Depending on their plan, Straight Talk customers may have access to the following at no extra charge: Shop for phones, devices, accessories or bring your own device. Message and data rates may apply. Upon registration, you will have the opportunity to provide your address and to set up a password for your account. Please refer to our privacy policy. 2. For example, 911 service via Wi-Fi may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. So I’ve been with Straight Talk for almost 6 years and had no issues till today,I refilled my data like usual with the 65 dollars unlimited with 20gb hotspot and I was using hotspot all of of a sudden it quit working I only used 4.5 gb out of the 20 now my hotspot button won’t even turn on. Please note that you have no ownership rights to any IP address or any other identifier associated with your Service and You acknowledge and agree that we may change any such IP address or other identifier associated with your Service at any time without prior notice to You. In some circumstances, you may be provided notice and an opportunity to take corrective action with respect to unauthorized uses before their service is terminated. Registered to LTE network Green blinking and connected to LTE network. So, for example, if the user used his/her phone on T-Mobile prepaid and used T-Mobile APN settings, if he/she brings the phone to Straight Talk that operates with AT&T Straight Talk SIM card, the phone data will not work until the user changes 4G LTE APN settings for Straight Talk. If you access, use or authorize third party applications through Mobile Web Services, you agree and authorize Straight Talk and the network carrier to provide information related to such use. If you believe that we are in error, please contact Customer Care at 1-877-430-2355 and depending on the circumstances, we may reactivate your ILD Service. Plans are subject to change. Straight Talk is operated by TracFone in collaboration with Walmart. You will not be able to operate your phone or make 911 calls if service is not available. The allocation is recognized by the Consumer and is reflected in the purchase price. Straight Talk offers a plan where you get a mobile hotspot device that works with their internet and airtime services with no contracts. 5. You agree not to hold Straight Talk liable for any offensive or objectionable content. Straight Talk does not guarantee you uninterrupted service or coverage. It may take 24 hours or more to update the address information. (c) Customers must request this interim unlocking solution while their Straight Talk Service is active or within 60 days after their Service expires. Straight Talk does not warrant that the Mobile Web Service will be uninterrupted or error or virus-free. Source: Competitor websites November 2019. STRAIGHT TALK UNLIMITED PLANS INTENDED USE. LTE is a trademark of ETSI. Designed to connect with up to 10 laptops, smartphones, or tablets, this hotspot – which fits in your pocket – features 4G LTE connectivity in order to provide you with the best speeds and reliability available. For outbound calls, minutes will be deducted for incomplete and/or busy-no answer calls. The coverage maps are not a guarantee of coverage. 10. After an eligible customer contacts Straight Talk to request the trade-in value of his or her handset, Straight Talk will provide a prepaid mailer for the customer to return the used, locked handset. Straight Talk’s $10 Global Calling Card expires 180 days after last use or 30 days after your Straight Talk Service is suspended. 6. This Agreement shall be construed under the laws of the law of the State in which you reside without regard to its choice of law rules, except for the arbitration provision contained herein, which will be governed by the Federal Arbitration Act. The USB port is designed for diagnostic purposes only and is not intended for customer use. We may interrupt or terminate your service without notice for any conduct that we believe violates this Agreement, if you behave in an abusive, derogatory or similarly unreasonable manner with any of our representatives, if we have reasonable cause to believe that you are using your Straight Talk phone and/or wireless service for an unlawful purpose or in a way that may adversely affect our Service, if you engage in any deceptive or unfair conduct with respect to your Straight Talk phone and/or wireless service. 4. Your Straight Talk Service can only be activated where Straight Talk Service is offered and supported by Straight Talk. (d) If a customer in good standing requesting handset unlocking is deployed as military personnel, upon provision of deployment papers, Straight Talk will honor that customer’s unlocking request. 11. GENERAL TERMS AND CONDITIONS FOR STRAIGHT TALK WIRELESS SERVICE. You and TracFone agree that use of the Service evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. They offer wireless hotspot data-only plans for their hotspot devices but do not include it with Mobile plans. Your high speed data will be restored once your next plan cycle begins unless you purchase a new Unlimited service plan prior to the start of your next plan cycle. Straight Talk also offers a $10 Global Calling Card that must be used with another Straight Talk Service Plan in order for it to work. Please note if the landline or cordless phone to which you connect your Straight Talk Home Phone requires external electric power to operate, your Service (including the ability to make and receive 911 calls) will not be available during a power outage. If Mobile Web Service, or any part thereof, is modified, interrupted, discontinued or cancelled, Straight Talk will NOT issue any refunds or reimburse you for any remaining used or unused Services. With certain Straight Talk phone models, you can access the internet (“Mobile Web”) and purchase ringtones, graphics and applications from the Straight Talk Mobile Web Shop and from other third party websites (purchased ringtones, graphics and applications are collectively referred to as “Web Content”). Either or both parties may participate in the proceedings by telephone. 9. Some functions and features referenced in the User Guide provided with your Straight Talk phone may not be available on your Straight Talk phone. The name “All You Need” does not imply that this plan will meet all of your needs or the needs of all customers. Some Straight Talk phone models may not display your “Service End Date.” You can find your Service End Date by visiting, go to “Support” tab, and click “Check Balance / Service End Date.”. Only for personal use. Straight talk $40 mobile hotspot 60-day plan. Reward Points have no cash value and cannot be transferred to another customer. Reward Points have no cash value and cannot be transferred to another customer. Upon registration, you will have the opportunity to provide your physical address and to set up a password for your account. Plan costs include all taxes, fees and overage charges. All reconditioned or refurbished phones sold by Straight Talk (except iPhones) have a ninety (90) day limited warranty as do all wireless accessories sold by Straight Talk. Straight Talk will presume you are engaging in an unauthorized use in violation of these Terms and Conditions if in Straight Talk’s sole opinion, you are placing an abnormally high number of calls, or repeatedly placing calls of unusually long duration, or if your talk, text or Mobile Web usage is harmful or disruptive to the Carrier’s network or service levels. YOU AGREE THAT YOU ARE AWARE THAT THERE IS NO JUDGE NOR JURY IN ARBITRATION BUT THAT AN ARBITRATOR MAY AWARD YOU THE SAME DAMAGES AND RELIEF THAT YOU MAY BE ABLE TO RECOVER IN A COURT OF LAW. Your BYOT device may not be password protected as a default. Please be aware that dialing 911 via Wi-Fi uses the internet and operates differently than traditional 911 calling services. (2) Straight Talk Service Plans: Straight Talk Service Plans are available at Walmart stores and online. You are responsible for all activities undertaken by you using the Straight Talk Mobile Web Services, including without limitation, the use of email. If You do not have an email address, please contact our Customer Care Center to complete your activation and registration and you will receive an email address for registration purposes. Call times for each call are rounded up to the next whole minute and billed in full minute increments. All plan rates, features, functionality and other product specifications are subject to change without notice or obligation. You may access the Service Plans in your Straight Talk Reserve at any time through “My Account.” All Service Plans you redeem are automatically applied at your Service End Date. Straight Talk phones and other Products are sold exclusively for use by you, the end consumer, with the Straight Talk Service available solely within the United States. Please enter your device's MEID DEC/IMEI here: You can find your device's MEID DEC/IMEI on the red Activation card that came with the device. Straight Talk service will only work with wireless devices that are compatible with our network. You further acknowledge that as a legal guardian, it is your responsibility to determine whether use of the Straight Talk Mobile Web Service is appropriate for your child. If you use a Wi-Fi network for making or receiving calls and text messages or for any other reason, you acknowledge and agree that your use of such Wi-Fi network is permissible and that you are solely responsible for such use. Access Point Network or APN establishes an identity proof for you that helps your carrier distinguish between you and other users. Refilling Your Account before Service End Date for All You Need Plans: All You Need customers may refill their Service balance prior to their Service End Date by purchasing a Service Plan online at or calling 1-877-430-CELL (1-877-430-2355), or buying a Service Plan Card at a retailer location and using the Service Plan Card PIN to refill the account at REFILLING YOUR SERVICE : Your Straight Talk Home Phone will only operate when your Service is active and you have a positive Service balance in your account (Services include minutes and Service days). Service begins on the day you add the Services or, if the Service Plan is placed in your Reserve, on your Service End Date. If you have any Service Plans in Reserve, those cards will be applied first before an Auto-Refill purchase is processed. Further, service may be temporarily refused, limited, interrupted or curtailed due to system capacity limitations, technology migration or limitations imposed by the Carrier, or because of equipment modifications, upgrades, repairs or relocations or other similar activities necessary or proper for the operation or improvement of the Carrier’s radio telephone system. Before taking any formal action, You agree to first contact us in writing and provide a description of your dispute, all relevant documents, and your proposed resolution. REGISTERING AND ACTIVATING YOUR HOTSPOT OR TABLET DEVICE. User may need to change the phone’s Access Point Name Settings. Straight Talk does not warrant uninterrupted or error-free operation of the Product or service. STRAIGHT TALK SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF STRAIGHT TALK KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. Doing so may damage your equipment and cancel the warranty. Customers using Straight Talk’s AT&T towers are not authorized to use hotspot. You should implement appropriate safeguards to secure your phone, computer or equipment and to back-up your information stored on each. Product Title Straight Talk $25 Mobile Hotspot 30-Day Plan (Email ... Average rating: 2.4 out of 5 stars, based on 37 reviews 37 ratings Current Price $25.00 $ 25 . You agree not to use Straight Talk’s ILD Service for any unlawful, abusive, or fraudulent purpose, including, for example, using the Service in a way that (a) interferes with our ability to provide the ILD Service to you or to other customers; (b) violates applicable law or this Agreement; (c) avoids your obligation to pay for the Service; or (d) is not for consumer use. The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable: (a) The Product has been subjected to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Straight Talk, including damage caused by shipping. This feature allows customers to add an airtime pin. Bytes are rounded up to the next KB with rounding occurring during and/or at the end of the data session. Please refer to the latest Terms and Conditions of service. If you have Service Plans in your Straight Talk Reserve those plans will take precedence over Auto-Refill purchases. Additional Terms and Conditions for Straight Talk International Long Distance Service, III. Your Hotspot or BYOT service will only operate with a Straight Talk Data Service Plan. If you want to use your hotspot with multiple Wi-Fi-enabled devices, check out the ZTE Z291DL. To determine if your destination of choice is available please check our website and read the terms above for more information on Straight Talk’s $10 Global ILD Card. Non-Rated Content: Straight Talk Mobile Web Services content is NOT rated or filtered and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others. Additional terms and conditions apply. References to You and TracFone include our respective subsidiaries, affiliates, predecessors in interest, successors, and assigns. All new Straight Talk phones (except iPhones) are covered by a one (1) year limited warranty administered by Straight Talk as set forth below. All data that is directed to your device’s internet address, including data sessions that You do not initiate or complete, are counted against your data usage. If you are not on an Unlimited Plan or using Wi-Fi, data will be deducted from your data balance. In the event that You, as a legal guardian allow your child to use the Services, You acknowledge that your child has the permission to access the Service. Plans are available at Walmart stores and online. There are gaps in service within the Services areas shown on coverage maps, which, by their nature, are only approximations of actual coverage. Service begins on the day you add the Services to your Hotspot or BYOT device or, if the Plan is placed in your Reserve, then on your Service End Date. Straight Talk may, at its sole discretion, replace the Product with a refurbished phone of the same model if available, or if not available, of a comparable model of phone. Mobile Web Service is not available outside of your coverage area. The arbitrator will be the arbiter of what constitutes reasonable fees, and You and TracFone agree that the arbitrator may make any rulings as to the payment and reimbursement of fees and expenses for an additional 14 days after the arbitrator’s ruling on the merits. Actual availability, coverage and speed may vary. Straight Talk currently offers Unlimited Talk, Text and Data Plans with 30, 90, 180 and 365 days of service. Source: Competitor websites November 2019. No international roaming allowed. In an emergency, locate the nearest landline phone and call for help. Please enter the Service Plan PIN. If you are an Auto-Refill customer and have decided to add a Service Plan to your Straight Talk Reserve, the Service Plan in Reserve will take precedence over the Auto Refill and it will be applied before an Auto Refill purchase is processed. Do not rely solely on your Straight Talk Wireless Home Phone in an emergency situation. If you browse with the Straight Talk Mobile Web Service, you agree that you are of the minimum legal age to visit certain sites and you agree not to visit any illegal sites. 8. Roaming usually occurs when a subscriber places or receives a call while outside of the network coverage area of their wireless service provider. 10. Rates are subject to change without prior notice. Refer to the Web Content/Apps creator’s privacy policy for information regarding their use of information collected when you download, install, or use any third party Web Content/Apps. These Terms are a legally binding agreement (“Agreement”) between you and Straight Talk. 13. Straight Talk will unlock handsets of current and former Straight Talk customers without charge. (e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product. Straight Talk’s limit of liability under this limited warranty is the actual cash value of the Product at the time the Consumer returns the Product to Straight Talk for repair, determined by the price paid by the Consumer for the Product less a reasonable amount for usage. When your Straight Talk GSM phone is roaming, Voice and SMS messaging will continue to be available to you at no additional charge. Service End Date: Your “Service End Date” is the last day of your Service period. Straight Talk reserves the right to terminate your service for unauthorized or abnormal use. The data that is consumed and applied against your data usage is in addition to any charges you may incur for purchased data content (such as the cost associated with purchasing music, games, apps, movies, etc.). When redeeming an All You Need Plan, you will be prompted to apply the Service Plan immediately or to place it in your Reserve to be added on your Service End Date. All claims will be resolved by binding arbitration where permitted by law. This could affect your stored data, your phone’s programming and how you are able to use your wireless phone. Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs. Access Charges begin when your Straight Talk phone connects to the Mobile Web. "Up to half the cost" is based on a comparison of the monthly cost of the $45 Straight Talk Unlimited Plan and the monthly cost of comparable no-contract, single line plans with unlimited talk, text and data on the top two carriers. Straight Talk ILD Service may be provided by other carriers, many of whom may not have a direct contractual relationship or service level agreements with Straight Talk. You are further responsible for the purchase and maintenance of any additional hardware, software and/or internet access required in order to use the Straight Talk service. (b) The Straight Talk Handset must have been activated on Straight Talk Service for no fewer than 12 months with Service Plans redeemed in no fewer than 12 months. Straight Talk ILD Service excludes calls to certain high cost wireless and landline, non-geographic and premium numbers. *At 2G speeds, the functionality of some data applications, such as streaming audio or video may be affected. Events beyond our control may affect the availability and/or quality of service. Some functions and features referenced in the User Guide provided with your Straight Talk Hotspot or device connected to your Straight Talk Hotspot or your BYOT device may not be available. (d) Customers must currently own a Straight Talk Handset model launched on Straight Talk’s Service after February 11, 2014 or activated with Straight Talk’s Service after February 11, 2015. The applicable rates to specific countries, regions or cities for customers who have purchased a $10 Global Calling Card are available online at If you have purchased an Unlimited International Calling Plan, your ILD Service will only work if you have Service Days left in your plan cycle. Plans for other Straight Talk Products are described in the appropriate section of these Terms. Information related to fraudulent transactions, including but not limited to IP addresses, detailed call records, transaction data and email addresses is collected and may be provided to appropriate law enforcement officials to assist in the prosecution of any persons attempting to commit fraud in connection with their purchases and other transactions on the Straight Talk website. This Agreement, the Privacy Policy, the Limited Warranty, the Unlocking Policy, and the additional terms and conditions below (to the extent applicable) constitute the entire Agreement between You and TracFone Wireless, Inc. with respect to any Straight Talk Product and/or Service. Only phones eligible to be on Verizon or T-Mobile - and that are placed on these carriers - receive 10GB of mobile hotspot. Premium SMS refers to activities that usually involve sending a text message to a designated “short code” or buying or attempting to buy SMS services from anyone other than Straight Talk. If your Straight Talk Product has a SIM card, then you agree to safeguard your SIM card and not to allow any unauthorized person to use your SIM card. Calls must originate from the US, or Puerto Rico. In certain instances, you may not be able to transfer (port) your existing phone number for reasons outside of our control. The Carriers, TracFone Wireless, or its service providers, may, from time to time, remotely update or change the encoded information on your SIM card. You still have one PIN that must be redeemed within 7 days or it will be void. All Unlimited Service Plans you redeem are automatically added to your Straight Talk Reserve and will be applied on your Service End Date. Please forward your dispute to TracFone Wireless, Inc., Attn: Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, FL 33178. If you reside outside of the United States, then this Agreement will be governed by the laws of the state of Florida. Coverage is not available everywhere. All the customer must do is click on Refill my account from this feature, have his service pin handy and follow the prompts. 9. Access Charges end when the connection to the Mobile Web Service terminates. The Service is not available to place 500, 700, 900 or 976 calls and may not be available for certain other calls. Any unused service at the time of termination will not be refunded. We are not responsible for any transmission failure, interruption, or delay related to Web Content/Apps, or any content or website you may be able to access through the Web Content/Apps. Services are provided at Straight Talk’s discretion. Plans include data and service days only. Have you found a hotspot that’s right for you? STRAIGHT TALK WIRELESS TERMS AND CONDITIONS OF SERVICE, I. If the preclusion of consolidated, class wide, or representative proceedings is found to be unenforceable, then this entire arbitration clause shall be null and void. You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages you may suffer or incur resulting from: (a) anything done or not done by another person; (b) providing or failing to provide Mobile Web Services, including, but not limited to, deficiencies or problems with a phone or network coverage (for example, dropped, blocked, interrupted service, etc. Straight Talk Service is not intended for use by children. Straight Talk Unlimited International Calling Plan. NO ADVICE OR INFORMATION OBTAINED FROM ANY OTHER SOURCE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT OR THE STRAIGHT TALK MOBILE WEB SERVICES TERMS OF USE. When your GSM Straight Talk Phone is roaming, an indicator light on your handset may display the word “Roam” or “RM” on the screen while the phone is not in use. Unlimited Customers who add an Unlimited Plan with International Long Distance Service may also add the plan to their account prior to the Service End Date. Once your Service is active, all subsequent Unlimited Service Plans you redeem will be placed in your Straight Talk Reserve and will be automatically applied to your phone on your Service End Date. Straight Talk’s Current Support For Hotspot. For more information regarding Service Plans and their offerings, including a list of available international destinations, please visit our website. Personal use is defined as a call originated or received by a Straight Talk customer to initiate conversation between two individuals one of which is talking from a landline or wireless international destination. When you use, download or install Web Content/Apps sold by a third party seller, you may be subject to license terms between you and third parties. Simultaneous calls such as call waiting and 3-way calling will deduct minutes for two calls at the same time. Straight Talk warrants to you, the Customer, that your Straight Talk Wireless Phone, Home Phone or Hotspot (“Product”) is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: 1. It must be connected to landline or cordless telephone in order to operate. FOR MORE INFORMATION SEE SECTION 15 BELOW. system 1‑877‑430‑2355. ARBITRATION IS BINDING AND SUBJECT TO ONLY A VERY LIMITED REVIEW BY A COURT. Straight Talk will presume certain usage, dialing or calling patterns to indicate that you are using the ILD Service in violation of these Terms and Conditions and we reserve the right to suspend, terminate or restrict your Straight Talk Service without prior notice. Assigned to is dependent on the label on the Date and time you place a 911 call you will cleared. When Straight Talk under the “ bring your Own Tablet, I ’ m at. 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