Passionate about Retail Industry, leading IT innovation and driving IT efficiency. The study also found a growing trend of “responsible retail,” with shoppers more concerned about the environmental and social impact of their purchases. Nearly a quarter (24%) of all respondents — and one third (34%) of older Millennials — said they would be likely or extremely likely to rent clothes for holiday parties. However, the percentage of those who anticipate spending less rose slightly compared to last year, from 11% to 15%. Read more. Most US Shoppers Expect to Spend as Much or More This Holiday Season than Last Year, with Many Turning to Physical Stores for Inspiration, Accenture Survey Reveals DAVOS, Switzerland; Jan. 21, 2019 – Business leaders will need to implement responsible workforce data strategies if they are to build the employee trust that will help generate sustained revenue growth, according to a new report from Accenture (NYSE: ACN). How to rebuild a responsible retail ESG strategy Retailers are in a powerful position to make changes that drive sustainability across functions while enabling a profitable future. Accenture is a management, consulting, IT and outsourcing company which helps clients in becoming high performance businesses and governments. Accenture Plc engages in the provision of management consulting, technology, and outsourcing services. The survey also found consumers want clear labelling that identifies products made in sustainable or ethical ways. Shoppers are becoming more health-conscious. On average, men expect to spend approximately 15% more than women — $685 versus $588. In August, the company laid off around 25,000 employees, or about 5% of its global workforce of 500,000. Accenture's Retail Industry Global Growth and Strategy Lead responsible for determining the key trends affecting the world’s largest retailers and how they should effectively respond to them. The study also found a growing trend of “responsible retail,” with shoppers more concerned about the environmental and social impact of their purchases. The headquarters of Accenture are located in Dublin, Ireland since 2009 and getting a job in the company is considered a … It currently employs more than … Posted by SGB Media | Oct 1, 2019 | Apparel, Footwear, SGB Updates, Update. For instance, they expect to spend more this year on fruits, plant-based foods, and organic and vegan foods while spending less on cakes and desserts, other sweet treats and soda. For an insight into some of the varying shopper expectations across 17 U.S. cities, click here. - Appointed Global Sales Lead for ai.Retail - Accenture’s retail … Responsible for driving efficiencies in Application Services as well as improving quality of delivery and operation. Thanksgiving and Black Friday continue to lose stature.The number of respondents who said they’re less inclined to shop on Black Friday or Thanksgiving than they were a few years ago increased this year, from 50% to 55% for Black Friday and from 51% to 58% for Thanksgiving. “We have entered the era of ‘responsible retail,’ where consumers are becoming more environmentally and socially conscious and will increasingly turn to brands that not only talk about responsibility but demonstrate it through their business practices,” Standish said. Consumers still love physical stores and browsing them for holiday gift inspiration. Chief reasons included avoiding the crowds, spending the holiday with family and being able to get equally good discounts on other days. 786 Accenture jobs including salaries, ratings, and reviews, posted by Accenture employees. Are you bringing personalization to the next level? Responsible for growing Accenture’s Retail Utilities business globally. See publication. Further, half of the respondents said that, due to the negative environmental impact of fast-shipping options — which includes the use of planes rather than ground transportation, as well as the shipping of multiple items separately rather than together to expedite delivery — they would opt for delivery options with a lower environment impact, such as slower shipping or in-store pick-up. “Although monetary offers are a surefire way to lure in customers, retailers need to manage these incentives carefully, as they can take a big chunk of profits if not managed well,” said Lori Zumwinkle, a managing director at Accenture who leads its Retail practice in North America. In addition: “We have entered the era of ‘responsible retail,’ where consumers are becoming more environmentally and socially conscious and will increasingly turn to brands that not only talk about responsibility but demonstrate it through their business practices,” said Jill Standish, senior managing director and head of Accenture’s global Retail practice. Jill leads the Accenture global Retail practice and helps retail clients transform into responsible and resilient enterprises. 짤 2020 BridgeTower Media. Accenture’s 13th Annual Holiday Shopping Survey of 1,500 US shoppers shows how quickly consumer expectations continue to shift, with the need for responsible retail the most notable trend this year. With creativity and ingenuity around the store footprint, retailers have an opportunity to leverage the surge in holiday foot traffic not only to increase holiday revenues but also to find those special customers who will be the loyal ones they depend on all year.”. The online survey of 1,500 U.S. consumers found that Americans expect to spend $637 on holiday shopping this year, on average, with approximately six in seven respondents planning to spend either the same (57 percent) or more (28 percent) than they did last year. Responsible to partners and investors Keeping pace with consumer and employee demands—while sustaining profitability—means retailers must reinvent themselves, at speed and scale. NEW YORK; Oct. 1, 2020 – As the retail industry gears up for its busiest shopping period, the COVID-19 pandemic is making consumers focus on their own health and safety and the well-being of retail employees, according to findings of the 14th annual Accenture Holiday Shopping Survey (NYSE: ACN). The two leading factors that respondents cited as affecting their holiday shopping spend are rising food bills (cited by 32% of respondents) and the desire to limit their credit card debt (31%). Gift cards and clothing/footwear topped the list of planned purchases. “Retailers should be using data-driven approaches to understand the profitability of such tactics, to ensure visibility of inventory, and to build a granular understanding of the intersection between product, services and the customer as they try to outmaneuver competitors during the holidays. The online survey of 1,500 U.S. consumers found that Americans expect to spend $637 on holiday shopping this year, on average, with approximately six in seven respondents planning to spend either the same (57%) or more (28%) than they did last year. Use of this website is subject to its Terms of Use | Privacy Policy | Your California Privacy Rights/Privacy Policy | Do Not Sell My Info/Cookie Policy, Retail association encouraged by stimulus deal, November retail sales mark sixth month of YOY gains, The Gap inks license for home textiles collection, Comscore: Home furnishings online visitations up nearly 20% over Thanksgiving week, Riley Home launches new bedding and bath collection, Your California Privacy Rights/Privacy Policy. Responsible retail is designing every aspect of the business around responsible initiatives. A ranking of the organizations doing the most to embrace sustainable business practices was revealed Tuesday at the World Economic Forum annual meeting in … Responsible retailers are adopting AI, using information and tools in a way that maintains users’ data privacy, security and enables transparency while also unleashing the benefits of data. Seize the moment—Responsible and resilient retail Accenture May 13, 2020. Home Textiles Today is the market-leading brand covering the home and textiles markets, offering a comprehensive package of print and online products. Consumers are now looking at the carbon footprint of the different delivery options retailers offer, and half said they would opt for delivery options with a lower environmental impact, such as slower shipping or in-store pick-up. For decades, retailers avoided investing in a purpose because they felt it wouldn't pay off. On average, men expect to spend approximately 15 percent more than women — $685 versus $588. They want clear labelling that products are made in sustainable or ethical ways, to be shown the origin of materials and ingredients and offered the option of packaging-free products and deliveries. Most recently, Environmental, Social and Corporate Governance has been dubbed the “new management approach,” in a report from global consulting firm Accenture and the Responsible … Responsible Retail. This is especially pertinent for gifts of clothing, given the heightened risk of returns and the associated costs.”, Consumers are trading frills and next-day shipping for environmental responsibility. For this year’s study, Coleman Parkes Research, on behalf of Accenture, surveyed a representative sample of 1,500 U.S. consumers online, each of whom had purchased an item for personal use online or in a store within the previous six months. The two leading factors that respondents cited as affecting their holiday shopping spend are rising food bills (cited by 32 percent of respondents) and the desire to limit their credit card debt (31 percent). 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