http://agency.governmentjobs.com/dallas/job_bulletin.cfm?JobID=748370. What happens if I call 311 during off-hours? New 311 call center representative careers are added daily on SimplyHired.com. Positive Outlook. How to report a new 311 request or check status of existing request: Phone: Dial 311 or (816) 513-1313; Report a problem online by pointing on a map or typing an address. Please call 311 for language assistance. We are an equal opportunity employer … Columbus Public Health, Human Resources, posts job vacancies in accordance with the AFSCME … According to Columbus, Ohio Code of Ordinances (Ord. https://www8.miamidade.gov/global/service.page?Mduid_service=ser1499362908113855. Job Descriptions Find out about our jobs and pay. Mastery of customer service management systems and databases. Posted: (2 days ago) You can change your consent settings at any time by unsubscribing or as detailed in our terms. All rights reserved. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Apply online for all jobs today. Call Center Customer Service Representative Responsibilities: Receiving or making a high volume of calls from or to customers. Posted: (2 days ago) The CUNY 311 Project provides the opportunity for CUNY students to work as part-time 311 Call Center Representatives (“CCRs”) within New York City’s 311 (NYC 311) Customer Service Center. 311 Toronto provides service 24 hours ... http://youthactionnetwork.org/311-contact-centre-services-representative-part-time/. Posted: (3 months ago) By creating a job alert, you agree to our Terms. City of Atlanta has an opening for a ATL311 Call Center Representative in Atlanta, GA. If a prospective employer wants to speak with references, he or she normally requests to do so at a later point in the interview process. ... 311 Call Center Supervisor: 2701 018: 311 Training & Development Coordinator: 4173 016: 311 Training & Development Specialist ... https://www.ocfl.net/EmploymentVolunteerism/CompensationandJobDescriptions.aspx, Posted: (3 months ago) The Call Center handles calls in any language and has English, Spanish and Creole speaking specialists on staff. Whether you choose to apply or just leave your information, we look forward to staying connected with you. Search 64 311 jobs now available on Indeed.com, the world's largest job site. Latest Update - Call Center Salary. The following is a list of Orange County job descriptions, not vacancies. Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions https://charlottenc.gov/HNS/CharMeck311/Pages/default.aspx. Posted: (2 days ago) They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. 311 Call Center Representative Overview National Association of Black student accountants. Find current job opportunities with Columbus Public Health. Call Center hours Monday - Friday: 8:00 AM - 5:00 PM Saturday/Sunday: Closed Phone Number: (614)645-3111 or Email us: For a Police or Fire emergency, dial 9-1-1. Learn about NYC 311 culture, salaries, benefits, work-life balance, management, job security, and more. During emergencies – will 311 be on ... Posted: (3 days ago) This site uses cookies. You will hear a recording giving you the hours of operation and directing you to call 911 or the Crisis Center in the event of an emergency. Posted: (2 days ago) Salary/Rate $32.01 – $35.06 / Hour. … CSRs either provide requested information, connect the citizen to someone that can help them or enter a service request for resolution. © 2020, Bold Limited. Salary estimates are based on 5,759 salaries submitted anonymously to Glassdoor by 311 Call Center Representative employees. Our City's All Day, Any Day, Info Center. JOB DESCRIPTION CUSTOMER SERVICE ASSISTANT, 311 Newport News, VA. Posted: (1 days ago) JOB DESCRIPTION CUSTOMER SERVICE ASSISTANT, 311 (311 CALL CENTER) COMMUNICATIONS Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 -1800 Fax: (757) 926-1825 . https://www.glassdoor.com/Salaries/call-center-representative-311-salary-SRCH_KO0,30.htm. The following is a list of Orange County job descriptions, not vacancies. Go Jobing! https://ca.indeed.com/Call-Centre-jobs-in-Edmonton,-AB, Posted: (13 days ago) Answers inquiries by clarifying desired information by researching, locating, and providing information. Handled clerical duties for NYC Department of Buildings. PLEASE NOTE: If you have a non-emergency Police or Fire issue that needs prompt attention outside the normal business hours of the 311 Service Center, please call (614)645-4545. By the end of my tenure at Verizon, I had achieved the following results: Customer Service Rating= 98% over two years; Resolved 94% of … Q. Posted: (6 days ago) We make the hiring process one step easier by giving you a template to simply post to our site. This position will report to the Communications Manager, 311. The Customer Service Center is open Monday through Friday, 7 a.m. to 7 p.m. Online access is available 24/7/365 at www.atl311.com. CIVIC ACTIVITIES Breast Cancer Walk - Active volunteer and Fundraiser NYC Food bank (Bronx Food Pantry) Walk-in service is available at our 311 Service Centers in north, south and west Miami-Dade. Job Descriptions Find out about our jobs and compensation. A. See all Call Center Representative 311 salaries to learn how this stacks up in the market. Page 1 of 42 jobs. Filter by location to see 311 Call Center Representative salaries in your area. All the frequently asked questions about 311. Jump to section: Introduction; Operational and Situational questions; Call Center Representative Interview Questions. • Maintain customer satisfaction. Addressed customer service inquiries in a timely and accurate fashion. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Ensured the academic and social development of a group of 15 students throughout the school year, providing one-on-one tutoring to help scholars master the basic skills of reading, writing and arithmetic, Reviewed lesson plans and created "best practice" instructional strategies, Coordinated Community Service Programs with a 10-15 member team, and updated volunteer information in database, Handled calls from students interested in connecting with community organizations, Gathered and verified all required student and volunteer information for tracking purposes. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. For water services please call 3-1-1 Callers to 311 may also get directory assistance to City and County offices, schedules for meetings of City and County government and information about various City and County services. 311; Request a Service; About 311; Frequently Requested Services. Improved call center functionality and service capacity by resolving customer complaints efficiently and. Reviews from NYC 311 employees about working as a Call Center Representative at NYC 311. Posted: (2 days ago) Those seeking to work in a Call Center Customer Service Representative position need to make display in their resumes of a high school diploma and optionally showcase specific training. Posted: (2 days ago) Strategic Customer Service (311): The call center takes non-emergency (80%) and emergency (20%) calls and is a twenty-four/seven (24/7) operation. Jobs At 311 Call Center. High hourly wage Benefits Door opener for other government jobs Opportunity to see how the city works Ability to help people when you can All rights reserved | WorldScienceJobs. https://www.austintexas.gov/department/311. A. 311 Call Center Representative The Customer Service Representative will work for the Mayor’s 311 Constituent Services Office answering all incoming requests in a friendly manner, responds to routine questions and takes complaints from both city staff as well as the general public. 311 Nyc Job Openings . https://www.broward.org/CallCenter/Pages/Default.aspx. ... 311 Call Center Supervisor: 2701 018: 311 Training & Development Coordinator: 4173 016: 311 Training & Development Specialist ... http://www.ocfl.net/EmploymentVolunteerism/JobDescriptions.aspx. https://www.govtech.com/dc/articles/What-is-311.html, Posted: (2 days ago) Their job description entails assisting customers with troubleshooting or investigation of issues and complaints, as well as the promotion/sales of telecommunication products and services to customers via telephone calls. Q. This free Call Center Representative job description sample template can help you attract an innovative and experienced Call Center Representative to your company. 311. The low-stress way to find your next 311 customer service representative job opportunity is on SimplyHired. 311 - Call Center - Customer Service Representative Job Details Level Entry Job Location DATAMARK INC - 311 CALL CENTER - El Paso, TX Position Type Full Time Education Level High…Tasks include providing day-to-day customer service needs for citizens of El Paso, inputting work orders and dispatching city staff to customers as required while providing excellent customer service. Posted: (3 days ago) The national average salary for a 311 Call Center Representative is $28,499 in United States. A. 311 Operator Exam Nyc . Recommends. Under the direction of the CUNY Program Manager, and in collaboration with appropriate DoITT staff, the Call Center Representative will work with the CUNY 311 Project performing the following tasks: • Answer incoming calls within the 24-hour/7-day/week operation in a professional and courteous manner. The NYC 311 phone system provides New Yorkers with one easy-to-remember number to … Skip to Job ... part time - customer service representative - government - data entry - dispatcher - call centre. Salary estimates are based on 5,759 salaries submitted anonymously to Glassdoor by 311 Call Center Representative … Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution. Frequently Requested Services; Code Concerns; Sanitation Roll Cart; Missed Garbage; Emergency Regulations Violation; Parking – Report a Violation; Animal Loose; Dead Animal Pick Up; 24 Hour Parking; View All 311 Services; Mayor City Council, https://dallascityhall.com/services/311/Pages/default.aspx/CWI/Default.aspx. Posted: (7 months ago) It is unnecessary to write the phrase “references available upon request†at the bottom of the resume, as this wastes a valuable line on the document. Answers inquiries by clarifying desired information by researching, locating, and providing information. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. The ideal candidate is an experienced customer service representative who has excellent communication and customer service skills (call center experience would be an advantage). Demonstrated mastery of customer service call script within specified time frames. Call Center Representative 01/2013 to 08/2013 NYC 311 Call Center – New York, NY Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Hours of Work (bi-weekly) 70.00. Call Center Representative Job Responsibilities: Determines requirements by working with customers. ... Posted: (2 days ago) Please provide a type of job or location to search! Striving to achieve first call resolution and maintain the quality of service provided by the call center. Page 2 of 2 Revised: 08/01/2015 Critical Thinking – Uses logic and reasoning to identify … What Does a Call Center Sales Representative Do? 1865-2008 § 2 (part), Chapter 2331 - DISCRIMINATORY PRACTICES; CIVIL RIGHTS; DISCLOSURE, Section 2331.03 the City may not ... https://www.columbus.gov/search.aspx?q=jobs. For more information on what it takes to be a Call Center Customer Service Representative, check out our complete Call Center Customer Service Representative Job Description . In just six months on the job, my managers already had me onboarding and training new employees. Posted: (2 days ago) You will hear a recording giving you the hours of operation and directing you to visit the website at www.atl311.com. Seton Hall Sports Poll-Seton Hall University. 311 Service Centers remain closed until further notice. View all Careers at City of Atlanta. Posted: (3 days ago) -volunteer POTS (Part of the Solution) - volunteer Visiting Neighbors -volunteer, BBA : Finance Computer Information System Current. What about during emergencies – will 311 be on the job? 2535-94; Ord. Weekend Part Time Job Type Part-time, Part-Time. 311 is residents’ hotline for City services and information. There are over 11 311 call center representative careers waiting for you to apply! Call Center jobs in Winnipeg, MB. Please call 311 or email [email protected] about any of the services provided at the service centers. , https://www.indeed.com/jobs?q=311+Call+Center&explvl=entry_level. It allows Orange County Florida residents the ability to report local non-emergency community incidents efficiently and conveniently; many of which can be submitted anonymously. Status. See salaries, compare reviews, easily apply, and get hired. Gathered,verified and entered all required customer information into a computerized tracking system for tracking purposes. Search 49 Call Centre jobs now available in Edmonton, AB on Indeed.com, the world's largest job site. Q. Posted: (2 days ago) Posted: (6 days ago) Contract This estimate is based upon 1 City of Edmonton Call Center Representative 311 salary report(s) provided by employees or estimated based upon statistical methods. Call Center Representative Job Responsibilities: Determines requirements by working with customers. The call center job description can be used by both job seekers and employers to provide a practical reference for the role of the call center agent, call center representative or customer service representative. 311 Operator Job Application . Call Center. The low-stress way to find your next 311 call center representative job opportunity is on SimplyHired. Posted: (5 days ago) In New York City’s 311 call centers, over 350 employees work tirelessly around the clock (you can reach a representative 24-7-365) to answer residents’ burning questions about everything from ... https://www.mentalfloss.com/article/62168/12-secrets-311-operators. When you dial 3-1-1, your call is answered by a friendly and knowledgeable City of Austin ambassador. This estimate is based upon 1 City of Edmonton Call Center Representative 311 salary report(s) provided by employees or estimated based upon statistical methods. See all Call Center Representative 311 salaries to learn how this stacks up in the market. Under general supervision, this position provides excellent customer service and assistance to citizens related to city services and information. OCFL 311 is a mobile app for Apple & Android users. Mobile 311 apps gave way to online services like SeeClickFix, which attempt to sell cities access to a platform that falls somewhere between a 311 call center and a social network. Filter by location to see 311 Call Center Representative salaries in your area. x. Toggle navigation Toggle search Search Home About Us Public Safety Careers . Provided accurate and appropriate information in response to customer inquiries. This Call Center Representative interview profile brings together a snapshot of what to look for in candidates with a balanced sample of suitable interview questions. Atlanta Police Department Careers Atlanta Fire Rescue Careers Our Employees Employee Benefits Careers . Job Titles and Codes. Make sure to add requirements, benefits, and perks specific to the role and your company. Get new jobs for this search by email. Joining our Talent Network will enhance your job search and application process. Effectively managed a high-volume of inbound and outbound customer calls. Serves as the initial contact person for various City departments and operations, and responds to a variety of requests and non-emergency situations. Posted: (2 days ago) Posted: (2 days ago) Call Center Representative 311 salaries at City of Edmonton can range from $24-$25. 311 Call Center Representative . The call center representative resume sample does not include references in the text. http://www.orangecountyfl.net/tabid/413/default.aspx, Full Time https://montgomerycountymd.gov/mc311/about.html. 11 311 call center representative jobs available. Q. 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